THE NATIONAL AQUARIUM ABU DHABI

Terms and Conditions of Entry

The National Aquarium places great importance on the safety of its guests and endeavors to. ensure that the high standards set by us are complied with by all persons visiting The National Aquarium (as defined below).

Entry will only be allowed to The National Aquarium for those guests who are willing to comply with these terms and conditions of entry (Entry Conditions). Please assist The National Aquarium in ensuring the exhibits and facilities remain a safe place in which to enjoy fun and exciting experiences.

Entry Conditions:

All persons entering The National aquarium are admitted subject to the following Entry Conditions. Any person who does not comply with these Entry Conditions may be removed from the premises by The National Aquarium personnel, security or police officers, without any right to a refund. This is without prejudice to any claim that The National Aquarium may have against such a person or persons arising out of their actions. Whilst inside The National Aquarium, all guests must comply with any reasonable instructions given to them by The National Aquarium Team.

By entering The National Aquarium, all persons acknowledge that they are under a duty to take reasonable steps to ensure their own safety and that of any person accompanying them, taking into account personal medical conditions.
The National Aquarium, acting reasonably at all times, reserves the right, in its absolute discretion, to refuse admission, ban from entry to The National Aquarium, or remove from The National Aquarium without right to refund any person who:
Climbs or stands upon fences, barriers, walls, safety fences, exhibits or any other buildings at The National Aquarium facilities.
Has displayed any sign or visible representation of any kind which is, or could be reasonably judged to be, threatening, abusive or insulting.
Attempting to gain admission to The National Aquarium without seeking The National Aquarium management approval or has been found inside without a valid Ticket.
Has purchased or obtained any tickets or discount vouchers from any unauthorised source.
For the avoidance of any doubt, pre-booked tickets are non-refundable in the event that admission is refused or relinquished for any reason referred to above.
All persons entering The National Aquarium must pay for admission and/or hold a valid Ticket which has been obtained from The National Aquarium, the official website or an

Policy Overview: At BookMyBooking.com, Attractions/Activities booking is subject to a stringent non-refundable cancellation policy designed to maintain the availability of attractions/activities while ensuring effective management of slots. This policy encompasses various booking scenarios. We encourage you to carefully review the cancellation terms applicable to your chosen booking type:

1. Standalone Activity Tickets:

• Non-Refundable Booking: Once a booking for a standalone activity ticket is confirmed, it cannot be cancelled or changed. Full payment is required at the time of booking, and no refunds will be issued under any circumstances.

2. Activity Ticket with Shared Transfer:
   • Non-Refundable Booking: Bookings that include activity tickets along with shared transfers are non-refundable once confirmed. Full payment is required at the time of booking, and no refunds will be issued under any circumstances.
3. Activity Ticket with Private Transfer:

• Non-Refundable Activity Ticket: The activity ticket component is non-refundable once booked.
• Cancellable Private Transfer:
  • Cancellation Notice Required: If you need to cancel the private transfer, you must do so at least 48 hours before the scheduled activity.
  • Refund Details: Cancellations made within this timeframe are eligible for a full refund of the private transfer charges, after the deduction of applicable taxes, service charges, and payment gateway fees.

4. No Changes Allowed: Bookings are final and cannot be modified. This includes changes to the date, time, or number of participants.
5. No-Shows: Failure to attend the activity at the scheduled time and location will result in the forfeiture of the booking without any refund or credit.
6. Service Provider and BMB Cancellations: If an activity or transfer (whether it’s a private or shared transfer booked as part of a bundled service) is cancelled by the service provider or BookMyBooking.com, or due to unforeseen circumstances (e.g., weather conditions, safety concerns or any avoidable things), we will offer an alternative date or activity of equal value. If no suitable alternative is available, a credit voucher may be issued at the discretion of BookMyBooking.com.

 

Policy Acceptance: By booking an activity or transfer through BookMyBooking.com, customers acknowledge and agree to this cancellation policy. This policy is clearly stated during the booking process and must be accepted to complete any reservations.

 

Additional Agreement: By agreeing to this cancellation policy, you also accept the Terms and Conditions for Attractions or Activities as outlined on our website. Please review these terms in detail at BookMyBooking.com Terms and Conditions to ensure you fully understand the provisions that govern your bookings.

 

Contact Information: For any inquiries or further clarification regarding this policy, please contact our customer support team at contact@bookmybooking.com.