Nestled on the serene shores of Lake Rotorua, discover Polynesian Spa – an idyllic geothermal oasis where wellness flows from Rotorua's own backyard.
Established in 1972, Polynesian Spa has become an icon of Rotorua's tourism, offering world-class natural hot mineral bathing and spa treatments. Our facilities stand on the historic grounds where the city first gained global renown in the 1800s for its therapeutic bathhouses, inviting visitors from far and wide to "come take the waters."
You can still trace the echoes of history in our site today, with remnants of the original Priest Pools – protected as part of our heritage – feeding into our pools daily. These waters, sourced from two natural springs, provide unique benefits: the acidic Priest Spring eases tired muscles and pains, while the alkaline Rachel Spring from nearby Government Gardens revitalizes and nourishes the skin.
At Polynesian Spa, immerse yourself in the healing power of Rotorua's geothermal waters, where relaxation and rejuvenation meet in a setting of unparalleled natural beauty.
Massage & Private Bathing 60 minutes
Inclusion
Private Thermal Pool Access: Enjoy 30 minutes of exclusive access to a private thermal pool, allowing you to soak in the mineral-rich, soothing waters while taking in the tranquil surroundings.
60-Minute Massage: A relaxing 60-minute massage tailored to your needs, whether it's a full body, back, neck, and shoulders, or a specific focus on areas of tension. The massage uses techniques designed to ease stress and promote relaxation.
Access to Thermal Springs: Experience the therapeutic benefits of the natural geothermal mineral waters, known for their healing properties, as you relax in your private bath.
Use of Towels and Robes: Complimentary use of towels and bathrobes to ensure your comfort during your visit.
Complimentary Drink: Some packages may include a refreshing drink, such as herbal tea or a soft drink, to enjoy while you relax in the thermal pool.
Relaxing Atmosphere: The private bathing experience offers an intimate and tranquil environment, designed to enhance your relaxation and rejuvenation.
Deluxe Romantic
Inclusion
Relaxing Thermal Pools: Access to the exclusive thermal pools, with a combination of soothing mineral-rich waters known for their therapeutic benefits. These pools feature varying temperatures to cater to different relaxation preferences.
Use of Bathrobes and Towels: Complimentary bathrobes and towels are provided for your comfort during your spa experience.
Sparkling Wine or Non-Alcoholic Drink: Enjoy a glass of sparkling wine or a non-alcoholic drink, perfect for a romantic toast while you relax in the luxurious thermal waters.
Chocolate or Gourmet Treats: Indulge in chocolates or other gourmet treats provided to enhance the romantic atmosphere, making your experience even more special.
Relaxation and Privacy: The Deluxe Romantic Package is designed to offer privacy and tranquility, ensuring a peaceful and intimate experience with your partner in a serene environment.
Massage, Wrap & Private Bathing 120 minutes
Inclusion
Private Thermal Pool Access: Enjoy 30 minutes of exclusive access to a private thermal pool, allowing you to soak in the mineral-rich, soothing waters while taking in the tranquil surroundings.
60-Minute Massage: A relaxing 60-minute massage tailored to your needs, whether it's a full body, back, neck, and shoulders, or a specific focus on areas of tension. The massage uses techniques designed to ease stress and promote relaxation.
Access to Thermal Springs: Experience the therapeutic benefits of the natural geothermal mineral waters, known for their healing properties, as you relax in your private bath.
Use of Towels and Robes: Complimentary use of towels and bathrobes to ensure your comfort during your visit.
Complimentary Drink: Some packages may include a refreshing drink, such as herbal tea or a soft drink, to enjoy while you relax in the thermal pool.
Relaxing Atmosphere: The private bathing experience offers an intimate and tranquil environment, designed to enhance your relaxation and rejuvenation.
Thermal Mud Wrap or Body Wrap (30 minutes): Indulge in a 30-minute body wrap, which could include a luxurious thermal mud wrap or a hydrating body wrap, designed to detoxify, rejuvenate, and nourish your skin, using natural ingredients like volcanic mud or aromatic oils.
Exclusive and Peaceful Atmosphere: The experience is designed for complete relaxation in a private, tranquil environment, ensuring an intimate and rejuvenating experience for you.
Personalized Service: A dedicated spa therapist will guide you through the treatment, ensuring your comfort and satisfaction throughout the entire session.
Cancellation Policy
Policy Overview: At BookMyBooking.com, Attractions/Activities booking is subject to a stringent non-refundable cancellation policy designed to maintain the availability of attractions/activities while ensuring effective management of slots. This policy encompasses various booking scenarios. We encourage you to carefully review the cancellation terms applicable to your chosen booking type:
Standalone Activity Tickets:
Non-Refundable Booking: Once a booking for a standalone activity ticket is confirmed, it cannot be cancelled or changed. Full payment is required at the time of booking, and no refunds will be issued under any circumstances.
Activity Ticket with Shared Transfer:
Non-Refundable Booking: Bookings that include activity tickets along with shared transfers are non-refundable once confirmed. Full payment is required at the time of booking, and no refunds will be issued under any circumstances.
Activity Ticket with Private Transfer:
Non-Refundable Activity Ticket: The activity ticket component is non-refundable once booked.
Cancellable Private Transfer:
Cancellation Notice Required: If you need to cancel the private transfer, you must do so at least 48 hours before the scheduled activity.
Refund Details: Cancellations made within this timeframe are eligible for a full refund of the private transfer charges, after the deduction of applicable taxes, service charges, and payment gateway fees.
No Changes Allowed: Bookings are final and cannot be modified. This includes changes to the date, time, or number of participants.
No-Shows: Failure to attend the activity at the scheduled time and location will result in the forfeiture of the booking without any refund or credit.
Service Provider and BMB Cancellations: If an activity or transfer (whether it’s a private or shared transfer booked as part of a bundled service) is cancelled by the service provider or BookMyBooking.com, or due to unforeseen circumstances (e.g., weather conditions, safety concerns or any avoidable things), we will offer an alternative date or activity of equal value. If no suitable alternative is available, a credit voucher may be issued at the discretion of BookMyBooking.com.
Policy Acceptance: By booking an activity or transfer through BookMyBooking.com, customers acknowledge and agree to this cancellation policy. This policy is clearly stated during the booking process and must be accepted to complete any reservations.
Additional Agreement: By agreeing to this cancellation policy, you also accept the Terms and Conditions for Attractions or Activities as outlined on our website. Please review these terms in detail at BookMyBooking.com Terms and Conditions to ensure you fully understand the provisions that govern your bookings.
Contact Information: For any inquiries or further clarification regarding this policy, please contact our customer support team at contact@bookmybooking.com.
My Cart
Close Cart
No Tour Selected
Add to continue
Got a Question?
Get connected with us on live chat support or on WhatsApp
Our customer support team is always here to help. Contact us via our Contact Us page or call us at our support number.
Not a Member Yet?
Discover a new way to travel with BookMyBooking.com. Click the 'Sign Up' button below to create your free account and start planning your next adventure. Sign Up