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Terms of Use
Introduction: Welcome to BookMyBooking.com. This website is owned and operated by Insta Tourism LLC, located in Dubai, United Arab Emirates. By accessing BookMyBooking.com, you agree to abide by these Terms of Use and all applicable laws and regulations.
Acceptance of Terms: By using this site, you signify your agreement to these Terms of Use and Our Terms of Conditions. If you do not agree with any of these terms, please do not use this site.
User Account and Registration: To access certain features of the site, you may need to create an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
User Content: You may post reviews, comments, and other content so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable.
User Conduct & Responsibility: You agree to use BookMyBooking.com only for lawful purposes. You are prohibited from posting on or transmitting through BookMyBooking.com any material that is infringing, threatening, false, misleading, abusive, libellous, invasive of another's privacy, vulgar, obscene or otherwise objectionable.
User Responsibility: It refers to the obligations and duties that users of BookMyBooking.com agree to uphold when utilizing the website and its services. Users are expected to accurately provide and maintain their information, comply with all legal and contractual terms, and respect the rights and duties outlined in the Terms of Use and Terms and Conditions. Here is a list of user responsibilities:
- Understanding Service Descriptions: Before making any transactions or bookings on BookMyBooking.com, users must thoroughly read and understand the description of the services offered. This ensures that all aspects of the service are clear and meet the user's expectations.
- Agreement to Booking Conditions: By finalizing a booking, users agree to all conditions stated in the booking confirmation, as well as those outlined in the general Terms and Conditions of BookMyBooking.com. It is the user's responsibility to ensure that all details are correct and that they understand the terms under which the services are offered.
- Bookings on Behalf of Others: If a user makes a booking on behalf of another person, the primary user (the one making the booking) assumes full responsibility for the accuracy of the information provided and for informing the other party of all relevant terms and conditions. BookMyBooking.com will not be liable for any inaccuracies or misunderstandings by either party regarding such bookings.
- Adherence to Guidelines and Laws: Users agree to abide by all guidelines, procedures, and regulations outlined in the Terms and Conditions of BookMyBooking.com, as well as all applicable local, national, and international laws. This includes regulations from authorities, local bodies, and governments that pertain to the use of services or transactions made through the website.
- Website Changes and Updates: BookMyBooking.com reserves the right to alter the functionality, appearance, navigation, and operation of its website at any time without prior notification. Users acknowledge that such changes may occur and that the most current version of the site will govern the services offered.
- Disclaimers and Non-Warranty: BookMyBooking.com expressly disclaims all warranties, either express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Users acknowledge that no advice or information, whether oral or written, obtained from BookMyBooking.com or through the services, shall create any warranty not expressly stated in these terms.
- Communication Consent: By using the services of BookMyBooking.com, users grant Team BookMyBooking.com the authority to contact them via messages, phone calls, and emails. This consent overrides any previous preferences or choices set by the user concerning such communications.
Intellectual Property Rights: All content on this site, including text, graphics, logos, icons, images, and software, is the property of Insta Tourism LLC or its content suppliers and protected by United Arab Emirates and international copyright laws.
Privacy Policy: Your privacy is very important to us. Please review our Privacy Policy, which also governs your visit to BookMyBooking.com, to understand our practices.
Links to Third-Party Websites: BookMyBooking.com may contain links to other websites. These links are provided for your convenience and do not signify endorsement of the website(s). We are not responsible for the content of linked websites.
Limitation of Liability: Insta Tourism LLC will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
Disclaimers: The materials on BookMyBooking.com are provided 'as is'. Insta Tourism LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Modification of Terms: We reserve the right to make changes to our site, policies, and these Terms of Use at any time without notice.
Termination: We may terminate your access to the site, without cause or notice, which may result in the forfeiture and destruction of all information associated with your account.
Governing Law and Jurisdiction: Any claim relating to BookMyBooking.com shall be governed by the laws of the United Arab Emirates without regard to its conflict of law provisions.
Dispute Resolution: In the event of a dispute, efforts shall be made to resolve the matter amicably through informal negotiation. If unresolved, disputes shall be submitted to arbitration in Dubai, under the rules of the Dubai International Arbitration Centre.
Miscellaneous: If any provision of these Terms of Use is deemed invalid, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use.
Contact Information: For any questions or concerns regarding these Terms of Use, please contact us at support@bookmybooking.com.
BOOKMYBOOKING.COM
Insta Tourism L.L.C.
201, M Square Commercial Building,
Al Makhool, Bur Dubai, Dubai, UAE
Phone: +97145464650
Email ID: contact@bookmybooking.com
| Accommodation: | Space provided to a guest |
| Act of God: | Is a natural disaster/mishappening/event that could not have been predicted at the time of booking the hotel, during the stay or at the time of check-out. There is absolutely no control over the Act of God. Therefore, they are not legally bound to fulfil any contractual responsibilities. |
| Advance Rates: | Discounted rates offered to guests to book their stay in advance |
| Agenda: | The attributes that comprise the things to do in chronological order or as per the schedule of an event. |
| Agent: | Is a person who acts on behalf of another person and has been authorised to act. (Ex: Third-party) |
| Bed Tax: | Is an additional tax that is imposed by a city or a country to a hotel room. |
| BKG: | Short form for booking |
| Butler Service: | Is a service where guests are served small protions of meals before the main course by the servers. |
| BB: | Short form for Bed and Breakfast |
| CRS: | Short form for Central Reservation System |
| C&I: | Conference and Incentive bookings |
| CTD: | stands for Closed to Departure When a particular date is set as CTD or “closed to departure”, a guest cannot book this date if their stay ends on this date. |
| CTA: | Closed to Arrival When a particular date is set to CTA or "closed to arrival", a guest cannot book this date if their stay begins on this date. |
| Day Guest: | A guest who has check-in and check-out the same day |
| Definite Booking: | Confirmed in writing |
| DMC: | stands for Destination Management Company. DMC is an organization that facilitates travel planners through their research, knowledge and experience in the travel industry. |
| DBL: | stands for Double Occupancy. This means that the hotel price covers up to 2 people in the room. |
| Early Arrival: | Is an agreement with a hotel that permits confirmed guests to check-in before the standard time. |
| Ecotourism: | is defined as travel that is responsibly undertaken to the natural regions of any country. It also refers to the sustainable measures taken while travelling for the well-being of local people. |
| English Service: | Vegetables are served in bowls and readily on the table for guests to serve themselves. The main course is presented on a tray to the host at the table. |
| ETA: | Short form for Estimated Time of Arrival |
| ETD: | Short form for Estimated Time of Departure |
| EP: | Short form for European Plan. This means a hotel package that excludes coverage of meals |
| F&B: | Industry short form for Food & Beverage |
| F&B Minimum: | Short form for Food & Beverage Minimum. It is the minimum amount that is required from a group to secure their booking |
| First-tier city: | A major city that attracts large amounts of tourists, events and business due to prominent infrastructural advantages like inbound non-stop flights to impactful and well-networked public transportation |
| Full Board: | this is a rate that includes a bed and all standard meals |
| Guarantee: | is a commitment to ensure that the service opted by the guest shall be delivered as committed or face financial penalization |
| Half-Board: | is a rate that includes a bed, breakfast meal, and a choice between lunch or dinner |
| Half-Pension: | is alike half-board, but the secondary meal is dinner |
| Heads in Beds: | to sell hotel rooms. It means increasing the rate of occupancy of a hotel |
| Hollow Circle Setup: | A room arrangement in circular style where tables and chairs face one another |
| Icon: | is a famous landmark associated or identified with the destination |
| Inbound Tourism: | is the traffic or influx of international tourists spending foreign money and contributing to the export economy |
| Incidental Charges: | a cost that is incurred apart from the hotel room rate. For e.g., internet, parking, and in-room movies |
| Incentive Travel: | this is a trip that is rewarded by professional establishments to encourage employee productivity |
| LOS: | is the short form for Length of Stay. It is the total number of nights that a guest stays at a hotel |
| MICE: | is the short form for Meetings, incentives, Conference, & Exhibition |
| No-Show: | is a term for confirmed bookings where the confirmed guest does not show up without intimating the hotel to change or cancel. |
| Occupancy: | is a measure of sufficient filling of the hotel rooms. It is calculated by dividing the total number of occupied rooms by the number of available rooms. |
| Occupancy Rate: | A fill of the average occupancy over a defined period of calendar dates. |
| OTA: | is the short form for Online Travel Agent/Agency. |
| Pax: | is another term for a number of people travelling or passengers. |
| Peak Season: | A season or a particular set of dates where occupancy for a specific hotel is the highest. |
| Positive Space: | is an industry term for a confirmed reservation. |
| PPPN: | short form for per person, per night. |
| PRPN: | short form for per room, per night. |
| Refundable Deposit: | Deposit that may be returned if certain conditions are not met by the supplier. |
| Repeat Booking: | When repeat business is booked on behalf of the same client. |
| Request for Information (RFI): | Sent to a hotel or venue to request further details as to the property and event space. |
| Request for Proposals (RFP): | Document containing the services and requirements for an event that is sent to hotels to solicit a bid. |
| R.O (room only): | This means we are just providing room to customers with no additional facilities. |
| Run Of House (ROH): | ROH in hotel terms means a basic room type with no guaranteed specific amenities. |
| Stop Sales: | means certain or specified services are suspended temporarily and unavailable currently due to some reason. |
| Shoulder Season: | is the time period between high and low season when a hotel’s location or occupancy is not the highest. |
| SMERF: | is the industry short form for group travel market for social, military, educational, religious, and fraternal sections. |
| Supplement | is any discount or seasonal offer given to customers. |
| U-Shape Setup: | is a U-shape room arrangement, where chairs are lined only around the outside. |
| VIP: | is the industry short form for Very Important Person. VIP is an individual who should receive special or exclusive treatment as per their role or relationship to an event. |
| Walk: | is an industry term which is used when the hotel is moving guests to a nearby hotel when overbooking occurs. |
| Z Hotel: | is an exclusive shop or boutique hotel located at different locations across the globe. |